Privacy Policy

This privacy notice will help you understand how Web Design by Caroline uses and protects your personal data.

My Promises:

I’m committed to your data privacy and security. As such I give you these promises:

  • I will only collect data about you that is relevant and necessary;

  • Your data will only be held on systems that meet compliance standards;

  • Your data will only be accessed by those who need it and I will minimise the amount of data that is processed, wherever possible;

  • I won’t share or sell your data to any third party, unless you have agreed, I am required to share it by law or I need to fulfil my service commitments to you through a third party that meets my own privacy standards;

  • I will always remember that it is your personal data, not mine. As such I will ensure complete transparency and openness with you wherever possible.

  • I respect your rights as outlined in the next section and will respond to all requests promptly

Your Rights:

You have the following rights over any data I hold about you:

  • Right to object to processing at any time

  • Right to opt out of marketing at any time

  • Right to have inaccurate data corrected

  • Right to erasure of personal data from my database

  • Right to export of personal data

How I Collect your Data

I only process the data you have provided to me directly. This may be from:

  • Filling in a form on my website

  • Sending me your details

  • Providing your details to me at events

If you belong to an organisation, I may also source your information from public databases and other sources.

What Data I Collect

I try and minimise the data held and the exact data elements I hold will be dependent on your journey with me. Typically, data elements I collect include:

  • Your personal contact details – email address, IP Address, phone numbers, business-related social media pages such as Facebook and Instagram and source of your data;

  • Your company details – as above but also address, website and other public held information;

  • Transmitted information – such as emails, texts, messaging, phone call information and recordings, voice mails, email, meeting notes, CVs and document tracking information.

What I use your Data for:

I process your data for several reasons:

  • To fulfil a contractual obligation or service to you or on behalf of your clients

  • To better understand your needs

  • To improve my services and products

I ensure I have a “legal basis” to use your data for the purpose I have collected it for. Any legitimate interests pursued by me, or third parties I use, are as follows:

  • It is necessary for me to process the data to fulfil a request by yourself even if made to a third party

  • I feel it would be beneficial to you and that you would expect to hear about certain services I offer

  • You would reasonably expect such processing to take place

Data Permissions:

Every marketing email sent from me allows you to opt out of receiving emails from me, except for the purposes of fulfilling any contractual arrangements.

You can contact me at hello@carolinetennent.com and request to opt out or delete your data at any time.